Through our Mobility Management Center, we provide funding-dependent services in the Bay Area outside of our main service area, Santa Clara County.
Mobility options available and other services provided may vary based on funding, geographical locations, partnerships and other factors.
Please call 408-678-8585 to find out about current options in your area!
Outreach receives FTA Caltrans 5310 funding assistance for our mobility options.
Americans with Disabilities Act Complaint Form Outreach & Escort, Inc. (OUTREACH)
Outreach & Escort, Inc. is committed to ensuring that no person is denied access to its services, programs, or activities on the basis of their disabilities, as provided by title II of the Americans with Disabilities Act of 1990 (“ADA”). ADA complaints must be filed within 180 days from the date of the alleged incident.
The following information is necessary to assist us in processing your complaint. If you require any assistance in completing this form, or if you would like to make a verbal complaint, please contact the ADA Coordinator by calling (408) 678-8585. The completed form must be returned to the ADA Coordinator at 2221 Oakland Rd. San Jose CA, 95131.
Click below for ADA Complaint Form
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COMMITMENT TO NON-DISCRIMINATION
Outreach & Escort, Inc. is an equal opportunity employer. We are the
recipient of federal funds and comply with Title VI of the Civil Rights Act
and related statutes to ensure that no person shall, on the grounds of race,
color, national origin, sex, disability, or age, be excluded from participation
in, be denied the benefits of, or be otherwise subjected to discrimination
under any program or activity it administers. We will assist you if you have
a Title VI complaint about our services. We shall accommodate your
language needs and provide ADA accommodations.
Non-Discrimination Statement of Policy
In compliance with state and federal Civil rights laws, Outreach & Escort, Inc., ensures that no persons shall, on the grounds of race, color, religion, national origin, ethnic group identification, religion, age, disability, sex, sexual orientation, be excluded from par5ticipation in, denied the benefits or service of , or be otherwise subjected to discrimination in all programs, services or activities administered by Outreach & Escort.
Notice Under the Americans with Disability Act
In accordance with the requirements of the Americans with Disabilities Act of 1990 (“ADA”), Outreach & Escort, Inc. will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
Employment
Outreach & Escort, Inc. does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission.
Effective Communication Accessibility
Outreach & Escort, Inc. will generally, upon request, provide appropriate aids and service leading to effective communication for qualified persons with disabilities so they can participate equally in Outreach & Escort’s programs, services and activities, including qualified sign language interpreters, documents in Braile, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Reasonable Modification of Policies and Procedures
Outreach & Escort, Inc. will make all reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities, in accordance with 49 CFR Parts 27 and 37. For example, individuals may eat or drink on vehicles to avoid adverse health consequences or take medications during their trip, as two examples.
Click below for full Title VI files:
Our vision extends to enabling individuals to connect with needed services, further facilitating their independence and empowering them to live a dignified life.
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